Privacy Policy

DIYhomeowners.com (referred to as “DIYhomeowners,” “we,” “us,” or “our”) is an editorial review and lead generation website focused on home-related services (such as home warranty, pest control, and home insurance). We are committed to protecting your privacy and handling your personal information in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use and share it, and the rights and choices you have. We adhere to applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the European Union/United Kingdom General Data Protection Regulation (GDPR). By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Information We Collect

We collect various types of information from and about you when you use DIYhomeowners.com. This includes both information you provide directly and information collected automatically:

  • Personal Information You Provide: When you interact with our site, you may choose to provide certain personal information. For example, if you fill out a form to request a quote or more details on- a home service, or if you contact us, we may collect details such as your name, email address, telephone number, mailing address, and any other information you choose to provide. This could also include information related to your inquiry (for instance, the type of home service you’re interested in). Providing this information is voluntary, but it may be necessary to receive certain services or responses from us.
  • Information Collected Automatically: When you visit our site, we and our third-party partners automatically collect technical and usage information about your device and browsing activities. This data may include your IP address, device type, browser type, operating system, referral URLs, pages viewed, the dates/times of your visits, and your interactions with our content (such as clicks, scrolling, and time spent on pages). We gather this information through technologies like cookies, web beacons, pixels, and log files (explained more below). This automatic data collection helps us understand how visitors use our site and enables us to improve our services and user experience.

We do not knowingly collect sensitive personal information such as Social Security numbers, financial account details, or government ID numbers through our website. We also do not intentionally collect any personal information from you through third-party sources without your consent. All information we collect is either provided by you directly or gathered through your use of our site as described above.

Cookies and Tracking Technologies

Like most websites, DIYhomeowners.com uses cookies and similar tracking technologies to collect information automatically. Cookies are small text files placed on your device that remember your preferences and activities, while pixel tags or web beacons are tiny images or code snippets that can track actions such as opening an email or visiting a webpage. We and our third-party service providers use these technologies for several purposes:

  • Essential Cookies: Some cookies are necessary for the website to function properly. They allow you to navigate the site and use key features.
  • Analytics and Performance: We use cookies and third-party tools to understand how users interact with our site, which pages are visited, and how our content is performing. For example, we use Google Analytics to gather aggregated site usage statistics (e.g. number of visitors, popular pages, referral sources). We also use Google Search Console to monitor our site’s presence in Google search results (which provides us insights into search queries and site traffic). Additionally, we employ tools like Microsoft Clarity, which uses tracking technologies to record session information (such as mouse clicks, page scrolls, and other user interactions) to help us analyze user behavior and improve usability. These analytics tools may use their own cookies or similar identifiers to collect information such as your IP address, device information, and browsing actions on our site. The information collected through these means is typically aggregated and does not directly identify you; it is used for improving our website and services.
  • Marketing and Personalization: We may use cookies or pixels to remember your preferences and personalize your experience on our site. For instance, cookies can help us recall the services or articles you viewed so that we can recommend similar content you might find helpful. If we conduct marketing campaigns, tracking pixels might measure the effectiveness of our ads or emails by seeing if you interacted with them. In the future, we may also work with advertising partners who use cookies to deliver relevant ads for home-related services; if so, those partners may set cookies to track your browsing activity across sites for ad targeting purposes (we will provide you with appropriate notice and choices if and when this occurs).

You have choices in managing cookies. Most web browsers allow you to refuse or delete cookies through their settings. However, please note that disabling certain cookies (especially essential ones) might affect the functionality of our site. For information on how to manage your cookie preferences, refer to your browser’s help documentation. If our site uses any cookie consent tool or banner, you can also use that to customize your preferences. Keep in mind that even if you opt out of personalized advertising cookies, you may still see ads, but they just won’t be tailored to you based on cookies.

How We Use Your Information

We use the personal and non-personal information we collect for a variety of business and operational purposes. Our goal is to operate our website effectively, provide you with the services or information you request, and improve your experience. Specifically, we may use your information in the following ways:

  • To Provide and Maintain Our Services: We use your information to display content on our site and enable your interactions with it. For example, if you request a quote or fill out a lead form, we use the information you provided to process that request (such as matching you with relevant service providers).
  • To Respond to Your Requests and Communicate with You: If you contact us with a question, request, or feedback, we will use your contact information to respond. If you fill out a form expressing interest in a home service, we (or the appropriate third party with whom we share your data as described below) will use your information to contact you with the information or service you requested. We may also send you administrative or transactional communications, such as confirmations or updates related to your inquiries.
  • For Lead Generation and Connecting You with Service Providers: A core function of our site is to connect interested homeowners with third-party companies that provide home-related services. If you submit your personal information (like name, address, phone number, etc.) to inquire about or request a service (for example, a home insurance quote or a pest control service), we use that information to facilitate the connection. This may include sharing your details with one or more selected partner companies so that they can provide you with the quote or service information you requested. (We only do this with your consent, see “Data Sharing” below for more details on how and when we share information for lead generation.)
  • To Personalize Your Experience: We may analyze your interactions with our site to tailor the content you see. This could mean showing you articles, reviews, or service recommendations that align with your interests or location. Personalization helps us make our content more relevant to you.
  • For Analytics and Service Improvement: Information such as browsing behavior, site usage data, and feedback helps us understand what is working well and what isn’t. We use analytics data (often in aggregated form) to troubleshoot issues, test new features, and improve the quality and usability of our website. This ensures that we continue to provide useful, relevant content and a smooth user experience.
  • Marketing and Promotional Communications: If you provide your email address or phone number and opt-in to receive marketing from us, we may use your information to send you newsletters, special offers, or promotions related to home services or other content we think may interest you. You can unsubscribe or opt out of these communications at any time (see “Your Rights and Choices” below). We will not send you marketing emails or texts unless you have given consent where required by law. Additionally, if you consent, we might send your information to third-party marketing partners or home service providers so they can send you information about their products or services — but only if you have agreed to such communications.
  • To Protect Our Website and Prevent Fraud: We may use information (especially technical and usage data like IP addresses and browsing patterns) to maintain the security of our site, systems, and users. This includes detecting and preventing fraudulent activity, spam, unauthorized access, or other misconduct that could harm the integrity of our services. We also may use information to enforce our Terms of Service or other legal terms and policies.
  • To Comply with Legal Obligations: We may process and retain your personal information as necessary to comply with various legal and regulatory requirements. For example, we might need to keep records of transactions or communications to meet financial reporting laws, consumer protection regulations, or to respond to lawful requests by public authorities.

We will only use your personal information in a manner that is consistent with the purpose for which we collected it or that you reasonably expect. If we need to use your information for a new, unrelated purpose, we will notify you and, if required, obtain your consent.

How We Share Your Information

We understand the importance of your personal information and only share it with others in certain circumstances, and with appropriate safeguards. Below are the situations in which we may share or disclose your information to third parties:

  • With Service Providers (Processors): We share information with trusted third-party service providers who perform functions on our behalf and help us operate our website and business. This includes, for example, website hosting companies, data analytics providers, customer support tools, email delivery services, and other IT or security service providers. These companies may need access to personal information to perform their services (such as analyzing website traffic or sending out our newsletters), but they are contractually obligated to keep your information confidential and use it only for our specified purposes.
  • With Third-Party Partners for Lead Generation: If you request information, quotes, or services through our site (for instance, asking for a home warranty quote or to be contacted by a pest control service), we will share the relevant personal information you provided with the third-party companies that can fulfill your request. This sharing is done with your consent and at your direction — by submitting a form or request, you are agreeing that we may pass your details to the applicable service providers so they can contact you about your inquiry. These partners will use your information to provide you with the requested information or services and may reach out via phone, email, or mail. Please note that we endeavor to work only with reputable companies, but we do not control their independent privacy practices. We encourage you to review the privacy policies of any such third-party provider who contacts you.
  • For Marketing and Advertising (With Consent): We may share certain information with marketing partners or advertisers to better target and measure the effectiveness of advertisements, but only after obtaining any necessary consent. For example, if in the future we participate in an advertising network, we might provide a hashed (encrypted) version of your email or other identifier to the network to aid in showing you relevant ads. Or we might allow partners to place cookies or pixels on our site (as described above in the Cookies section) to collect data for ad targeting. If such data sharing is considered a “sale” or “sharing” of personal information under applicable law (like CCPA), we will only do so if you have been given the opportunity to opt out (see “Your Rights and Choices” for how to opt out of the sale of your information).
  • With Affiliates or Successors: We may share your information with our corporate affiliates (for example, if DIYhomeowners.com is part of a family of companies, those affiliates would also commit to protect your data in line with this policy). Additionally, if DIYhomeowners.com undergoes a business transaction such as a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the successor entity as part of that transaction. In such cases, we will ensure the new owner is bound to protect personal data as we have promised here, and we will provide notice to you before your information becomes subject to a different privacy policy.
  • For Legal Compliance and Protection: We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation or regulatory requirement. This includes responding to valid subpoenas, court orders, or law enforcement requests, and meeting national security or law enforcement requirements. We may also share information if needed to establish or exercise our legal rights, to defend against legal claims, or to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the safety or rights of any person.
  • With Your Consent in Other Situations: Apart from the cases listed above, if we ever need to share your personal information for other purposes, we will explain the purpose to you and will do so only with your explicit consent. For instance, if we wanted to feature a customer testimonial with personal details on our site, we would ask for your permission first.

No Selling of Personal Information Without Consent: We do not sell your personal information to data brokers or unaffiliated companies for their independent use without your consent. However, some of the ways we share information (such as providing your contact details to a home service provider so they can offer you a quote) may be considered a “sale” or “sharing” of personal information under certain privacy laws like the CCPA, because we receive value (for example, a fee or commission for the lead) in exchange. We want to be transparent about this: any such sharing of your data for lead generation or marketing is done based on your request or consent, and California residents have the right to opt out of it at any time (see “Your Rights and Choices” below for how to exercise your rights, including the Right to Opt-Out of Sale/Sharing). We will not disclose your personal information to third parties for their direct marketing purposes unless you have been given the opportunity to opt in or out as required by law.

Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), United Kingdom, or another region with laws requiring a legal basis for processing personal data, we process your personal information on the following legal bases:

  • Consent: We rely on your consent in certain situations, such as when you agree to receive marketing communications (e.g., when you sign up for our newsletter or other promotional emails) or when you accept the use of non-essential cookies and tracking technologies on our site. Where we rely on consent, you have the right to withdraw it at any time. For example, you can unsubscribe from marketing emails via the provided link, or adjust your cookie preferences as explained earlier.
  • Performance of a Contract: When our processing of your data is necessary to fulfill a contract with you or to take steps at your request before entering into a contract. For instance, if you request a service or quote through our site, we need to use your personal information to connect you with the relevant service provider or to provide the information you requested, and this is considered contractual necessity. Likewise, if we had a user account system or other service you signed up for, we would process your data to provide those services as per our agreement with you.
  • Legitimate Interests: We process certain information as needed for our legitimate business interests, provided that those interests are not overridden by your data-protection rights. For example, it is in our legitimate interest to understand how our website is used (analytics) so we can improve it, to secure our services and prevent fraud, and to market our services to interested customers. We may also use your mailing or email address to send you offers about similar products or services you’ve shown interest in (subject to your right to opt out) as a part of our legitimate interest in marketing to our user base. When we rely on legitimate interests, we consider and balance any potential impact on your rights. We do not use legitimate interest as a basis for processing where we judge that your interests or rights outweigh ours (for instance, in some jurisdictions, we would not send you third-party marketing without consent, despite our interest, because of the impact on your privacy).
  • Legal Obligation: In some cases, we need to process personal data to comply with a legal obligation that applies to us. For example, we may retain certain transaction records to meet tax, auditing, or other legal requirements. If authorities lawfully require information from us (e.g., for an investigation), we may process and share data to comply with those laws.

(In rare circumstances, we might also rely on other bases such as protecting someone’s vital interests or performing a task in the public interest, but those situations are uncommon in the context of our website.)

Your Rights and Choices

You have important rights regarding your personal information. We strive to provide you with access to your data and control over how it’s used. Your rights will depend on your location and the applicable privacy laws, but we address the key rights under GDPR (for users in the EEA/UK) and CCPA/CPRA (for California residents) below. We also provide all users with certain choices about their data.

Rights for Individuals in the European Economic Area and United Kingdom

If you are in the EEA, UK, or a similar jurisdiction, you have the following rights under the GDPR and local data protection laws:

  • Right to Access: You have the right to request confirmation of whether we are processing your personal data, and if so, to obtain a copy of the personal data we hold about you, as well as supplementary information about how we use and share it. This is sometimes called a Data Subject Access Request.
  • Right to Rectification: You have the right to request that we correct or update any inaccurate or incomplete personal information we have on file about you. We encourage you to contact us if any of your information has changed or you believe it’s incorrect.
  • Right to Erasure: You have the right to request deletion of your personal data in certain circumstances (often known as the “right to be forgotten”). For example, you can ask that we erase data if it’s no longer necessary for the purposes for which it was collected, or if you have withdrawn your consent and we have no other legal basis to continue processing. We will honor valid deletion requests unless an exception applies (for instance, we may need to retain certain information to comply with a legal obligation or to establish/exercise a legal claim).
  • Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain conditions. This might apply if you contest the accuracy of your data (for a period allowing us to verify it), or if you object to our processing based on legitimate interests, or when processing is unlawful but you prefer restriction over deletion. When processing is restricted, your data will only be stored by us and not actively used until the restriction is lifted (except for certain exceptional purposes such as legal claims or public interest).
  • Right to Object: You have the right to object to our processing of your personal information when the processing is based on our legitimate interests or for direct marketing purposes. If you object to direct marketing, we will stop using your information for that purpose immediately. If you object to processing based on legitimate interests, we will evaluate your request and will stop or adjust processing unless we have compelling legitimate grounds that override your rights or if it’s needed for legal reasons.
  • Right to Data Portability: You have the right, in certain cases, to receive your personal data that you provided to us in a structured, commonly used, and machine-readable format, and to have that information transmitted to another data controller, where technically feasible. This right applies when the processing is based on your consent or a contract and is carried out by automated means.
  • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. For example, you can unsubscribe from our marketing emails via the opt-out link, or adjust your cookie settings to withdraw consent for analytics or advertising cookies. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, and it will not affect processing of your data under other legal bases.
  • Right to Lodge a Complaint: If you believe we have infringed your privacy rights, you have the right to lodge a complaint with a supervisory authority in the EU member state or UK where you reside or work, or where the alleged infringement took place. We kindly ask that you consider contacting us first, so we can address your concerns directly, but you are entitled to reach out to the authorities at any time.

Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you are entitled to certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other California privacy laws. These include:

  • Right to Know: You have the right to request that we disclose the personal information we have collected about you in the 12-month period preceding your request. This includes the categories of personal information we collected, the categories of sources of that information, the business or commercial purposes for collecting (or selling/sharing) the information, the categories of third parties with whom we shared the information, and the specific pieces of personal information we have about you. (Much of this is outlined in this Privacy Policy, and we will provide the specific information upon a verified request.)
  • Right to Access: Similar to the right to know, you can request a copy of the specific personal information we have collected about you in a readily usable format, to the extent required by law.
  • Right to Delete: You have the right to request that we delete personal information we collected from you and retained, subject to certain exceptions. Once we receive and verify a valid deletion request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. For example, we may retain information needed to complete a transaction you requested, to detect security incidents or fraud, to comply with legal obligations, or other reasons permitted by law.
  • Right to Correct: You have the right to request that we correct any inaccurate personal information we maintain about you. Upon verification of your identity and the accuracy of the new information, we will correct our records accordingly.
  • Right to Opt-Out of Sale or Sharing of Personal Information: You have the right to opt out of the “sale” of your personal information or the “sharing” of your personal information for cross-context behavioral advertising, as defined under California law. As explained above, DIYhomeowners.com may share your information with third-party home service providers to fulfill your requests, which could be viewed as a “sale” under CCPA since we might receive compensation for leads. We may also share certain identifiers or cookie data with advertising partners for advertising purposes (if we engage in such activity), which could be considered “sharing” under CPRA. California residents can direct us not to sell or share their personal information. If you wish to opt out, please contact us using the information below or use the “Do Not Sell or Share My Personal Information” link on our website (if available). Once we process your opt-out request, we will refrain from selling or sharing your personal information unless you later provide authorization to do so. We also recognize Global Privacy Control (GPC) signals set in your browser as a valid opt-out of sale/sharing request, if applicable.
  • Right to Limit Use of Sensitive Personal Information: The CPRA gives California residents the right to limit the use or disclosure of “sensitive personal information” if a business uses it for purposes beyond what is necessary to provide services. DIYhomeowners.com does not collect or use sensitive personal information for purposes that would trigger this right (for instance, we do not collect your precise geolocation, financial account information, social security number, or other sensitive data types beyond perhaps basic contact information). In the event that changes and we do handle sensitive personal information, we will honor your right to limit its use to only what is necessary to perform the services or provide the goods you requested.
  • Right of Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means, for example, we will not deny you our services, charge you a different price, or provide a different level or quality of service just because you exercised your privacy rights. However, please note that if the exercise of your rights limits our ability to process information (such as a deletion request), we may not be able to provide you with certain services that require that information.

Exercising Your Rights

Verification: For us to fulfill privacy-related requests (access, deletion, etc.), we will need to verify your identity to ensure we are protecting your information from unauthorized access. When you contact us with a request, we may ask for certain information that you have previously provided to us (such as your email address or phone number) to match against our records. We will only use this verification information for the purpose of confirming identity and authority.

Authorized Agents: If you are a California resident, you may designate an authorized agent to make a request on your behalf. To do so, we will require written proof of the agent’s permission to act for you and will still need to verify your identity directly (unless the agent has power of attorney, in which case other verification may apply as per CCPA regulations).

How to Contact Us for Privacy Requests: To exercise any of the rights above or to ask a privacy-related question, please contact us by email at privacy@DIYhomeowners.com. In your request, please specify your identity (so we can verify) and which right you seek to exercise. For example, you might state, “I am a California resident requesting disclosure of my personal information,” or “I would like to delete my personal data from your systems.”

Response Timing: We will respond to your verified request as promptly as possible, generally within 30 days for GDPR requests, and for CCPA requests within 45 days (with an extension of an additional 45 days if necessary, in which case we will inform you of the extension). If we cannot fulfill your request, we will provide an explanation (such as if the information requested is exempt or if we could not verify your identity).

Your Choices: Marketing and Cookies: In addition to formal rights, you have choices about how we use your information:

  • Marketing Communications: If you have subscribed to our newsletter or are receiving marketing emails or SMS messages from us, you can opt out at any time. Simply click the “unsubscribe” link in any email, or reply “STOP” to a promotional text message, or contact us at privacy@DIYhomeowners.com with your request to be removed. Please note that even if you opt out of marketing messages, we may still send you essential communications about transactions or services you’ve requested (for example, an email confirming a quote request or important notices about this Privacy Policy or our Terms).
  • Cookies: As discussed in the Cookies section, you can control or delete cookies through your browser settings. If we provide a cookie consent tool, you can also adjust your preferences there. You can opt out of Google Analytics specifically by using the Google Analytics Opt-out Browser Add-on. For interest-based advertising cookies, you can visit industry opt-out sites like the NAI’s consumer opt-out page or the Digital Advertising Alliance opt-out page to manage preferences. Keep in mind, opting out of cookies may require setting an opt-out cookie on your device, so if you clear cookies, you may need to opt out again.

We are here to help with any concerns about your data. Please do not hesitate to reach out using the contact information below if you have any questions or need assistance exercising your rights.

Data Retention and Storage

Retention of Personal Information: We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements. In practice, this means:

  • For contact and lead information you provide (such as when you fill out a service inquiry form), we will keep that information for as long as needed to process your request, connect you with the relevant service providers, and as reasonably necessary thereafter in case of follow-up communications, to maintain records of our business transactions, or to comply with our legal obligations. If you request deletion of this information, we will delete it (subject to any legal requirements to keep certain records).
  • For analytics data collected via cookies and similar means, we typically retain this information in aggregated form. If any of it is stored in a way that can identify you (like an IP address in server logs), we will anonymize or delete it after a reasonable period once it’s no longer needed for analysis. The exact retention period may vary based on the tool (for example, Google Analytics may retain user-level data associated with cookies for a set period, such as 14 months, unless we configure it otherwise).
  • If you correspond with us (e.g., by email), we may retain those communications and our responses for a period of time appropriate to serve customer service and address any follow-up issues or legal concerns that may arise.
  • We periodically review the data we hold and securely dispose of or anonymize personal information that is no longer needed for any legitimate business or legal purpose.

Storage and International Data Transfers: DIYhomeowners.com is operated from and largely targeted to the United States, and our servers or service providers are primarily located in the U.S. This means that if you are outside the United States, your personal information will likely be transferred to, stored in, or accessed from the United States. It may also be processed in other countries where our service providers maintain facilities or operations. 

These countries may have data protection laws that are different from those in your country of residence (and in some cases, not as protective). We want to assure you that, no matter where your data is processed, we will take steps to protect it in line with this Privacy Policy. If you are in the EEA, UK, or Switzerland, we will ensure that appropriate safeguards are in place for cross-border data transfers as required by applicable law, for instance, by using Standard Contractual Clauses approved by the European Commission, or by relying on your consent when appropriate.

Regardless of location, we store personal information on secure servers managed by us or by reputable third-party providers. We employ industry-standard security measures (described below) to safeguard your data during storage and transit. However, please note that no storage system is completely risk-free, and we cannot guarantee absolute security of information at all times.

Security Measures

We take the security of your personal information seriously and implement reasonable and appropriate measures to protect it from unauthorized access, disclosure, alteration, and destruction. Our security program includes administrative, technical, and physical safeguards designed to preserve the confidentiality, integrity, and availability of personal data. These measures include, for example:

  • Encryption: Our website is secured via HTTPS, which means that information transmitted between your browser and our site is encrypted using TLS/SSL protocol. This helps protect data in transit from being intercepted. We also encourage you to ensure you see the padlock or “https” in your browser address bar when submitting information on our site.
  • Access Controls: We limit access to personal information to those staff, contractors, and service providers who need it to perform their duties. Those who have access are bound by confidentiality obligations. We use authentication and authorization controls to ensure that only authorized individuals can access sensitive data.
  • Network & System Security: We maintain firewalls and monitoring systems to protect our website and backend systems from malicious attacks. We regularly update and patch our software to address security vulnerabilities. Our service providers who host or process data on our behalf are vetted for strong security practices as well.
  • Anonymization and Pseudonymization: Where possible, we use techniques to de-identify personal information when full details are not necessary for our purposes (for instance, we might keep analytical trends rather than raw data tied to individual identities).
  • Training and Policies: We educate our team about the importance of privacy and security. We have internal policies in place to handle data securely and respond properly in the event of any incident.

While we employ these and other safeguards, it is important to note that no method of transmitting data over the Internet or storing data is 100% secure. Therefore, we cannot guarantee that your personal information will be absolutely secure. You should also take care with how you handle and disclose your personal information. For example, avoid sending sensitive information via email, and make sure to use strong, unique passwords and keep them confidential if you ever create an account on any website (for your awareness, DIYhomeowners.com currently does not require user accounts for general use of the site).

If we become aware of a data breach that affects your personal information, we will act promptly to contain and investigate the incident. Where required by law, we will notify you and any applicable authorities of the breach, and we will take necessary steps to prevent future occurrences.

Children’s Privacy

Protecting the privacy of minors is very important to us. DIYhomeowners.com is not directed to children, and we do not knowingly collect personal information from individuals under the age of 13. If you are under 13, please do not use our site or submit any personal information to us. If you are a parent or guardian and believe that your child under 13 may have provided personal information through our site, please contact us immediately at our privacy contact email below. We will take steps to promptly delete any such information and ensure that we do not continue to contact the minor.

For teens under 18 (and older than 13) who may use our site (though our content is generally geared toward adult homeowners), we encourage parents and guardians to supervise their online activities and to educate them about not sharing personal information on websites without permission.

If you are a resident of the European Economic Area or another region with a higher age threshold (for example, 16 in some EU countries) for parental consent under data protection laws, we do not intend to collect data from individuals below that applicable age. We will take appropriate steps to remove any personal data of individuals under the relevant age of consent if we learn we have collected it without proper authorization.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the Effective Date at the top of the policy to indicate when those changes go into effect. If we make material changes that substantially affect your rights or how we use personal information, we will make reasonable efforts to provide a more prominent notice — for example, by posting a notice on our homepage or sending you an email notification if we have your email on file.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of DIYhomeowners.com after any changes to this Privacy Policy signifies your acceptance of the updated terms, to the extent permitted by law. If you do not agree with any updates or modifications, you should stop using our site and services, and you may contact us to exercise your rights (such as deleting your data).